An online store that works for customers and your team
Customers need to find the right product and complete their order. Your team needs to process that order without unnecessary manual work. We plan the store around both sides of the sale.
Understand the sales process first
Clothing with size variations, spare parts with detailed specifications and digital products need different shopping journeys. We start with your catalogue, stock, delivery options and the way your team handles orders.
We can build a new store or improve an existing one. For a platform migration, we define which data moves, how URLs are handled and what needs testing.
What can be included
- Catalogue and discovery: categories, product attributes, search and filters.
- Product pages: images, variations, availability and delivery information that remain clear on mobile.
- Checkout: understandable steps, helpful validation and a clear total before confirmation.
- Payments and shipping: integrations with the providers you select, subject to their capabilities and your agreements.
- Administration: products, prices and orders, with stock or business software connections where needed.
- SEO and measurement: category structure, duplicate URL handling and tracking important steps towards a purchase.
Test more than the homepage
Before launch we work through sample orders, payment and delivery options, notifications and order statuses. We also check failed payments, unavailable products and invalid discount codes. These situations need a clear next step for the customer and useful information for your team.
The development process
- Define products, markets, order handling and integrations.
- Review category, product, basket and checkout designs.
- Develop the store, connect agreed systems and prepare the data.
- Test buying and administration workflows, then plan launch.
What determines the cost?
Product count is only one factor. Data quality, pricing rules, variations, languages and integration complexity can have a larger effect. A sample product file and details of your stock system help us prepare a useful estimate.
We separate development, paid extensions and external services. Payment and courier charges depend on your agreements with those providers.
Common questions
Can we move an existing store?
We first inspect export options and data quality. We agree which records move, how important URLs are preserved and when to switch over.
Can the store connect to our stock system?
We check its available interface and limitations. The specification defines which system controls prices and stock, and how synchronisation errors are handled.
WooCommerce or a custom platform?
The choice depends on your sales rules, scale and integrations. We assess the fit before recommending a platform.
What happens after launch?
Updates, monitoring, fixes and further development are agreed in the support scope so responsibilities are clear before real orders arrive.
Tell us what you need
Send your website address, if you have one, and describe the task. We will clarify the scope and the information needed for a proposal.